field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business. About Cruise Whitsundays Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10 modern, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at three islands, one airport and two mainland ports. Cruise Whitsundays also operates Australia's first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef. From our cruises to our sailing adventures to our world-renowned underwater accommodation, there's no better way to experience the Whitsundays, and you won't find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one. About Journey Beyond Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquarters in Adelaide, Journey Beyond's impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; the historic Telegraph Station, barefoot luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventure, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89. Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests. About the Role We are currently seeking a motivated and experienced candidate to join the team on a permanent full-time basis as a Cruise Director. This role is responsible for supervising the on-board hospitality operations, overseeing the Food &amp; Beverage service, and enhancing the overall guest experience. Key responsibilities include, but are not limited to: <ul><li>Leading by example to deliver exceptional guest experiences and consistent service.</li><li>Ensuring high team performance and professional presentation.</li><li>Facilitating performance conversations and appraisals for the Cruise Attendant team.</li><li>Promoting NPS guest feedback cards, ensuring they are issued and returned.</li><li>Addressing guest complaints or issues promptly to maintain a positive guest experience.</li><li>Adhering to operational procedures and WHS requirements.</li><li>Overseeing the stock control of consumables on board and conducting daily reconciliations.</li><li>Promoting Navigator content, including educational and informative posts by crew members.</li><li>Managing the allocated work area and any related tasks.</li></ul>About You You will be an experienced team leader passionate about service delivery and high performance, organised, and with a demonstrated positive can-do attitude, motivated to go above and beyond for our guests to create a memorable and unique guest experience. To be successful in this role, you will be: <ul><li>A motivated team leader with a proven track record in hospitality, dedicated to delivering exceptional service and fostering a high-performing team environment.</li><li>Proactive in addressing guest needs and concerns promptly and effectively.</li><li>Skilled in managing time with strong organisational abilities.</li><li>Possessing sound in-water swimming skills and physical fitness.</li></ul>Requirements <ul><li>Hold a minimum of Elements of Shipboard Safety; </li><li>Certificate III in Hospitality or higher</li><li>Blue Card/ Working with Children's Check</li><li>HLTAID011 - Provide First Aid and HLTAID015 - CPR &amp; Advanced Oxygen Therapy;</li><li>Queensland Responsible Service of Alcohol </li></ul>Benefits <ul><li>Generous discounts on Journey Beyond travel and experiences </li><li>An attractive salary and positive work environment </li><li>Study Assistance Policy </li><li>A career with opportunities for progression, transfers, and secondments</li><li>Employee Referral Policy </li><li>Parental Leave program</li><li>Purchased Leave policy</li><li>Private Health discounts </li><li>Employee Assistance Program </li><li>Discounts on Journey Beyond merchandise </li><li>Discounts at the Cruise Café &amp; Bar</li><li>Discounts at the bar on board vessels</li><li>Free public transport</li><li>Salary sacrifice remote area benefits</li></ul>Applications will be processed in the order they are received, so don't delay, apply now!

Cruise Director | Cruise Whitsundays

We're hiring: Cruise Director, based in Africa At Aqua Expeditions, we are passionate about providing exceptional levels of service to our guests. We take pride in pampering our guests and ensuring that their time with us creates a trip of a lifetime. The Aqua experience is carefully curated by a team of talented individuals - from onboard crew to reservations staff - who work behind the scenes to guarantee smooth sailing. We are always on the lookout for new team players who share our passion and expertise, to ensure a world-class travel experience. If this sounds like you, apply now and be part of our extraordinary voyage! OUR VISION: To create and deliver unique and authentic once-in-a-lifetime experiences so that our guests can have enriching memories to cherish for a lifetime. OUR MISSION: Aqua Expeditions offers customized luxury travel experiences aboard vessels of elegant, contemporary design, centered around immersive culture and wildlife excursions unique to each location, award-winning cuisine by renowned chefs, personalized guest service, and a commitment to community, sustainability and preservation. 4 CORE VALUES: A: We value AUTHENTICITY, believing in the unique talents of each individual and the importance of integrity. Q: We aim for QUALITY, emphasizing a service-oriented approach and shared knowledge. U: We believe in UNITY, and prioritize effective teamwork. A: We hold deep ADMIRATION and respect for our environment, collaborating closely with local communities to foster responsible practices that protect and conserve nature. Sounds great - what's the role in a nutshell? The task of the Cruise Director is to communicate and delegate functions in order to ensure the service on board. Leadership is essential in order to exert a healthy influence on the personnel in charge. As a result, the ratings for the given service obtain high scores, evidenced in the comment cards. Your passion is: <ul><li>Facilitate communication and information exchange among the te onshore offices and the ship to ensure smooth information flow. </li></ul><ul><li>Demonstrate effective leadership in managing personnel. </li></ul><ul><li>Collaborate with the captain to plan upcoming voyages. </li></ul><ul><li>Coordinate with the kitchen staff to ensure seamless food service operations. </li></ul><ul><li>Oversee the staff's execution of their assigned roles and responsibilities. </li></ul><ul><li>Conduct a comprehensive welcome briefing for passengers. </li></ul><ul><li>Maintain awareness of guests' dietary restrictions and preferences. </li></ul><ul><li>Supervise the dinner service to uphold high-quality standards and guest satisfaction. </li></ul><ul><li>Solicit feedback from guests regarding their service satisfaction. </li></ul><ul><li>Verify the accuracy of the full guest list. </li></ul><ul><li>Prepare operational reports detailing any incidents or issues as they occur. </li></ul><ul><li>Take responsibility for closing consumption records within the Point of Sale (POS) system. </li></ul><ul><li>Greet and welcome guests after each excursion. </li></ul><ul><li>Inquire about any specific requirements or preferences from guests. </li></ul><ul><li>Supervise the guide's program briefing to ensure it is effectively communicated to guests. </li></ul><ul><li>Establish effective coordination and communication among different managers. </li></ul><ul><li>Ensure comment cards are readily available for guest feedback. </li></ul><ul><li>Oversee special offers in the boutique. </li></ul>What are we looking for? <ul><li>Technical or Bachelor's Degree in Administration, Hospitality or Tourism Management. </li><li>Must be a PADI Open Water Diving Instructor </li><li>3 years of work experience in the luxury hospitality or cruise industry. </li><li>Proven track record of leadership with a minimum of 2 years of experience.</li><li>English proficiency or native level, Spanish and French is a plus.</li><li>Proficient in computer skills and numeracy. </li><li>Competence in swimming. </li><li>You enjoy speaking and sharing your knowledge with customers.</li><li>Customer Service capabilities, able to deal with a variety of clients and strong multi-tasking skills.</li><li>Attention to detail and ability to plan ahead.</li></ul>Why You'll Love Working With Us: <ul><li>Competitive salary and benefits package. </li><li>Be part of an award-winning, worldwide company at the forefront of technological innovation.</li><li>Collaborate with a passionate and dedicated team.</li><li>Make meaningful contributions that drive our company's success.</li></ul>Apply Now and Let's Shape the Future Together!

Cruise Director/Expedition Leader

Learn more about scenic by following below links - links will open in new window - SCENIC VIDEOS SCENIC WEBSITE FB: INSIGHT TO SCENIC Be part of the Scenic team of Amazing people creating wonder please register here. CRUISE DIRECTOR Thank you for your interest in Scenic. We are currently hiring for this position, so we encourage you to register yourself in our database, for future opportunities. JOB PROFILE: About the Role As Cruise Director, you are the face of the guest experience onboard. You create moments of Wonder by managing the daily cruise program, ensuring smooth operations, and delivering an exceptional touring experience that exceeds guest expectations. Key Responsibilities <ul><li>Lead and oversee the daily cruise program in line with company standards and financial guidelines</li><li>Host daily briefings, provide engaging commentaries, and accompany all excursions and events</li><li>Ensure top-quality service from local guides, drivers, restaurants, and other partners</li><li>Build strong working relationships with guests, crew, and local suppliers</li><li>Manage guest feedback (E-Surveys), reporting, and daily cruise documentation</li><li>Oversee guest embarkation/disembarkation and transfer arrangements</li><li>Supervise Enrichment/Activity Managers and coordinate onboard programs</li><li>Act as a brand ambassador, promoting Scenic products and Travel Vouchers</li><li>Ensure safety, compliance, and readiness in all cruise operations</li></ul>What We're Looking For <ul><li>Strong leadership and organizational skills</li><li>Excellent communication and presentation abilities</li><li>Guest-focused mindset with a passion for creating memorable experiences</li><li>Ability to manage multiple stakeholders and work under pressure</li><li>Previous experience in hospitality, tourism, or cruise operations is an advantage</li></ul>

Cruise Director on the European Rivers

We're hiring: Cruise Director Relief At Aqua Expeditions, we are passionate about providing exceptional levels of service to our guests. We take pride in pampering our guests and ensuring that their time with us creates a trip of a lifetime. The Aqua experience is carefully curated by a team of talented individuals - from onboard crew to reservations staff - who work behind the scenes to guarantee smooth sailing. We are always on the lookout for new team players who share our passion and expertise, to ensure a world-class travel experience. If this sounds like you, apply now and be part of our extraordinary voyage! OUR VISION: To create and deliver unique and authentic once-in-a-lifetime experiences so that our guests can have enriching memories to cherish for a lifetime. OUR MISSION: Aqua Expeditions offers customized luxury travel experiences aboard vessels of elegant, contemporary design, centered around immersive culture and wildlife excursions unique to each location, award-winning cuisine by renowned chefs, personalized guest service, and a commitment to community, sustainability and preservation. 4 CORE VALUES: A: We value AUTHENTICITY, believing in the unique talents of each individual and the importance of integrity. Q: We aim for QUALITY, emphasizing a service-oriented approach and shared knowledge. U: We believe in UNITY, and prioritize effective teamwork. A: We hold deep ADMIRATION and respect for our environment, collaborating closely with local communities to foster responsible practices that protect and conserve nature. Sounds great - what's the role in a nutshell? The task of the Cruise Director is to communicate and delegate functions in order to ensure the service on board. Leadership is essential in order to exert a healthy influence on the personnel in charge. As a result, the ratings for the given service obtain high scores, evidenced in the comment card. S/he will also promote environmental initiatives and contribute to maintaining focus and direction in line with the efforts of the Aqua Expeditions team towards environmental conservation and social responsibility. What You'll Be Responsible For: <ul><li>Facilitate communication and information exchange among the Iquitos office, the Lima office, and the ship to ensure smooth information flow.</li></ul><ul><li>Demonstrate effective leadership in managing personnel.</li><li>Collaborate with the captain to plan upcoming voyages.</li><li>Coordinate with the kitchen staff to ensure seamless food service operations.</li><li>Oversee the staff's execution of their assigned roles and responsibilities.</li><li>Conduct a comprehensive welcome briefing for passengers.</li><li>Maintain awareness of guests' dietary restrictions and preferences.</li><li>Supervise the dinner service to uphold high-quality standards and guest satisfaction.</li><li>Solicit feedback from guests regarding their service satisfaction.</li><li>Verify the accuracy of the full guest list.</li><li>Prepare operational reports detailing any incidents or issues as they occur.</li><li>Take responsibility for closing consumption records within the Point of Sale (POS) system.</li><li>Greet and welcome guests after each excursion.</li><li>Inquire about any specific requirements or preferences from guests.</li><li>Supervise the guide's program briefing to ensure it is effectively communicated to guests.</li><li>Establish effective coordination and communication among different managers.</li><li>Ensure comment cards are readily available for guest feedback.</li><li>Oversee special offers in the boutique.</li></ul>What We're Looking For <ul><li>Technical or Bachelor's Degree in Administration, Hospitality or Tourism Management.</li><li>3 years of work experience in luxury hospitality or cruise industry.</li><li>Proven track record of leadership with a minimum of 2 years of experience.</li><li>Fluent in English.</li><li>Proficient in computer skills and numeracy.</li><li>Competence in swimming.</li><li>You enjoy speaking and sharing your knowledge with customers.</li><li>Customer Service capabilities, able to deal with a variety of clients and strong multi-tasking skills.</li></ul>Why You'll Love Working With Us <ul><li>Join a globally recognized luxury travel brand.</li><li>Be part of a dynamic, multicultural team committed to excellence.</li><li>Opportunity to grow within an expanding and award-winning company.</li><li>Competitive compensation and benefits.</li></ul>Apply Now and Embark on an Extraordinary Voyage With Us!

4 Passenger Vessels Jobs